MAKING HOUSES INTO HOMES

When you are happy with the details on your estimate you will need to pay a 50% deposit. (As it is a custom made order to your exact specifications). The deposit is non-refundable. You can post us a cheque, make a bank transfer, or call us with your card details.

By paying the deposit, you are entering into a contract to purchase the items, as detailed on the estimate, so please check it carefully. Please request any changes in writing and make sure that we acknowledge the change.

The balance is due on the fitting day (if we are fitting) or prior to despatch, if we are sending them to you.

We do not hold any stock of fabrics but have a library of over one hundred sample books at the showroom in Bletchingley.

Suppliers include Clarke & Clarke, Sanderson, William Morris, Pavilion, Chess Designs, Studio G, James Hare, Jim Dickens, James Brindley of Harrogate, Vanessa Arbuthnott, Emily Burningham and Celia Birtwell.

We also have samples of pole ranges by Cameron Fuller, Jones Interiors and Foster Lane. Trimming are from Troynorth and Jones Interiors.

We have a limited range of books from Villa Nova, Kirkby House, Romo, Warwick and Cristina Marrone. We can also order fabrics by Prestigious Textiles.

We sell what we consider to be the current ‘best value’ shutters. After measuring, we will give you an initial estimate, based on square meterage. If this is acceptable, the fitter will come to carry out a full survey; he will discuss the exact material, colours, dimensions, and opening details with you. After this, we will re-confirm the estimate price. The order is confirmed only when we have received a 50% deposit. Delivery is approximately 8 weeks later.

The balance is due in full on the delivery day.

If you have found a fabric you love elsewhere, or fallen for a sale bargain, we will make it up for you. There may be a small ‘fabric handling charge’ (usually £5-10, depending on the amount of fabric we are handling for you).

We can order free samples of most of our fabrics and some companies will provide much larger ‘returnable’ samples.

Cut lengths of fabric are non-returnable.

Due to the bespoke nature of our products we are unable to issue refunds on items that have been cut for you, all made to measure products including poles and tracks and part orders of wallpaper. This is why we always recommend ordering samples of fabrics and wallpapers before placing an order.

Poles and accessories are returnable if in perfect condition within 7 days of purchase.

Well-made bespoke handmade curtains and handmade interlined curtains are a luxury and an investment and will last for many, many years.
To keep your curtains looking their best, draw them well back from the light to help prevent fading from sunlight; interline them; draw them with a pulley system to avoid touching them more than necessary making the leading edge dirty.

We recommend cleaning your curtains or roman blinds with a vacuum cleaner (low suction setting) with a piece of muslin over the nozzle. If it is absolutely necessary to clean them we recommend Dry Cleaning only.

Once your furnishings are wetted (either by water or dry cleaning solvents) there MAY be some shrinkage. Fabrics i.e. lining, interlining and face fabrics, will all shrink at different rates.
We can supply a spray can of stain repellent if you are concerned about a particular part of your curtains becoming dirty through frequent handling.

Certainly, yes. We can help! We are interior furnishing specialists and have many years’ experience of putting room schemes together; we enjoy working with our customers to help them realise their vision. For more complex interior design services we can refer you to local interior designers who we know.

Yes, we can help you; just phone us or email us with your measurements. If you want to make up your own curtains or blinds, email or call with your measurements and we will work out how much you will need to order.

We have a showroom at Redhill Barn, Brewerstreet Dairy Business Park, Brewer Street, Bletchingley, RH1 4QP.  See our Contact Us page. Parkstone Interiors is open from 10am-1pm each Saturday and no appointment is necessary.  Throughout the week, we are open from Monday to Friday but an appointment is required.

Yes! Just let us know when you would like to visit the showroom & we will be there. We can also do home measuring in the evenings or on weekends.

For a 16″ cushion 50cm of fabric is needed and 18″ or 20″ cushions require 60cm. Our minimum order for fabric is 1m.

Yes, Parkstone Interiors is VAT registered. Our VAT registration number is 879 5548 51.